Nice location. Mostly lovely staff. Very clean
Annette
Νοέμβριος 2023
The Resort was well kept and clean. The staff is friendly and extremely polite. The food exceeded my expectations. Well done. Will definitely return here.
Pieter
Μάιος 2025
The room was lovely and spacious with plenty of room to store baggage, hang clothes, store shoes and put things away in drawers. There were tea and coffee making facilities and a tea towel to wipe up (although a small bottle of detergent and a little wash washing up brush would have been handy too). The bathroom was clean and well provisioned with shampoo, soap, shower cap, face washers (including one specifically for make up removal which was terrific!) and the towels were a decent size and quality - when an extra was required for drying wet hair it was no problem either. We loved the fact that the hot water was instantly hot and we didn't have to run the water while it warmed, plus the water pressure in the well-sized shower was excellent! The bed and pillows were comfortable and there was a nice big blanket in the wardrobe which was sufficient for the minimal chill at night. There were two comfortable chairs to watch the television which had a reasonable number of free-to-air channels and there were also DVD's which could be borrowed from out near Reception. The staff were all very friendly and helpful with special mention to Tahnie and Karina on Reception, Sam and the lady in the restaurant on our first night (whose name I sadly didn't get) who were all wonderful. Dinner in the Restaurant was very good too.
Shaun
Αύγουστος 2022
Very friendly and helpful staff, they were great to deal with both in reception and in the restaurant. The restaurant served delicious food. The facilities were nice for the star rating of the hotel - nice pool.
Robert
Ιανουάριος 2024
Absolutely 1st class staff at this hotel. They were more than helpful to us when we had some medical issues, meaning we had to unexpectedly stay longer. Good breakfast, lunch and dinner with a bar. Rooms are adequate. Plenty of parking.
Rosalind
Νοέμβριος 2023
Comfortable rooms that looked like they had been recently renovated. Older style accommodation (which is typical for Norfolk Island) but contemporary updates and very clean and fresh. Very comfy bed. Was handy having a microwave in the room. The staff were fantastic and we often saw them go above and beyond for other guests. We really liked the location. It was a flat walk into Burnt Pine village that takes about 20-30mins and a footpath all the way. Next door was the recommended Hilli restaurant and opposite is Governor's Lodge with a variety of dining options. In the resort itself there's a bar and restaurant and the meals we had onsite were good, simple and delicious food. Would we stay here again? Yes.
Susanne
Απρίλιος 2022
The staff were friendly and always helpful, nothing was a bother. The restaurant offered lovely meals that were competitively priced.
Jennette
Ιανουάριος 2025
The staff were amazing, so friendly..
Karen
Ιανουάριος 2024
We stayed in shoulder season for the first 4 days we were the only persons there. The staff were exceptional , friendly and very helpful.
Michael
Σεπτέμβριος 2024
The staff were very friendly and accommodating. The room was comfortable and clean, any need or question was addressed promptly. Thoroughly enjoyed our stay.
Marea
Απρίλιος 2023
Κρατήσεις:
+1 (888) 385-8465